As more and more customers move mission-critical workloads to the cloud, there is increasing demand for Managed Service Providers to help customers migrate and then operate those customer environments on an ongoing basis. This session will describe some of the key considerations for Managed Service Providers operating on AWS. You will hear from Partners who have learned and adapted their operations to provide high-quality managed services. And you will learn about the AWS Managed Service Program and how it provides a framework of best practices for Partners to find success in this rapidly expanding space. Join us if you are a business professional who is interested in expanding into the cloud MSP space, or a technical professional who wants an understanding of the technical best practices from successful cloud MSPs.