Given the burden of supporting a remote workforce while accelerating digital transformation, IT operations teams will lean more heavily on the expertise of their managed service providers to navigate the new normal. In a recent survey, more than 90 percent of technology leaders expect to use managed service providers for technical expertise and knowledge, enhanced security and cost optimisation.
It all starts with the right level of visibility, intelligence and optimization. This interactive Tech Talk will focus on ways to accelerate innovation with hybrid operations monitoring and management – from discovery to resolution. We’ll cover:
* Creating a true single pane of glass
* Reducing incidents by 90%+
* Service innovation
* Tool consolidation
* Increasing your profit per contract
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